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IT Resources and Forms


For technical issues with computers, mobile devices, SmartBoards, projectors, phones, or GAFE password recovery, please submit a HelpSTAR request for technician support.



(In-District Only)
HelpSTAR - http://helpstar
Help Desk: (510) 317-4749
(emergency only, please)


District Hardware Standards

San Lorenzo Unified School District uses a variety of computers/devices for teachers, students, and staff.  For details information about standard user-specific hardware go to the "Request for Specs" form online at 

The form includes specs and estimated prices for standard items to help prospective purchasers make initial decisions about quantities and budget implications.


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Employee Responsible Use

The Governing Board recognizes that technological resources can enhance employee performance, engage learners, and increase student achievement by offering effective tools to assist in providing a quality instructional program, facilitating communications with parents/guardians, students. and the community, supporting District and school operations, and improving access to and exchange of information.  The Board expects all employees to learn to use the available technological resources that will assist them in the performance of their job responsibilities.  As needed, employees that receive professional development in the appropriate use of these resources. [Full Board Policy & Agreement]

Network Use Account

Please choose and complete the specific form below for your request and submit completed, signed form to Technology Integration Services Department for processing.

New Employee/Long-term Substitute

Current Employee-Site/Dept. Relocation


Name Change


Display Options

SmartBoards are amazing instructional tools being used in classrooms throughout the District.  The Technology Integration Services (TIS) Department has been exploring different options for addressing various issues with SmartBoards that are out of warranty. [click here for options guide]

New technologies are moving beyond the interactive whiteboard to using interactive instruction for student learning, real-time collaboration, and feedback.  Visit our Interactive Instruction page for a variety of useful resources.

Software Installation Request

If you're going to purchase software for your site, department, classroom, or individual district computer, please complete, print, and send in the Software Installation Request Form.  Please try to provide TIS Department with a minimum two-month notification.  It would be helpful to plan software installations during summer or school break.

Software Installation Request Form

Network Login Tips & Guides

Login for the first time
After the submission of Network Log in Request and the creation of your account, you're ready to login into your district computer the first time.  Here's a useful guide to assist and other application login tips.

Get password help
If you forgot your password and need help recovering it, click here for a guide that will help.

Email Tips & Guides

Access Outlook through Office 365
Login to your Office 365 Account at > choose Mail or Calendar


SchoolLoop Tips & Guides

Get acquainted with School Loop - Teacher Portal or Webmaster, Editor, Contributor guidance

Phone Tips & Guides

Use my Cisco phone features
Here are a couple items to get you acquainted with your Cisco phone: Cisco Initial Set-up and Phone Greetings and Cisco Unity-at-a-Glance Quick Guide