Report an Outage
Follow this protocol to report an outage:
| Issue | Get Help |
| Software access issues | Create a HelpSTAR ticket |
| No internet | Call Technical Support at x4749 |
| No phone service |
Call Technical Support at x4749
|
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No internet/phone service
No power
|
Report to the school/district main office
Call the school's emergency line (POTS)
Call TIS emergency voicemail: 510-605-0333
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