Technology Integration Services » Cisco Duo

Cisco Duo

Duo Security | ChannelPro Events Team
What is Duo?
DUO provides a two-factor authentication (2FA) solution that is specifically designed to efficiently validate user identities. This helps to strengthen our defenses against potential cyber threats.
To access your DUO, use your district email credentials to log in.
Once logged in, DUO will grant you access to authorized district software, including Aeries, Google, Microsoft & Canvas
Easy DUO Instructions for Email/Google & all Apps
For this prompt use this:
duo prompt 1
You will need your DUO token or your smartphone DUO App  to authenticate.
For this prompt use this:
duo prompt 2

Options for DUO Authentication:


  • Smartphone Authentication: Preferred by most staff. Please ensure your device meets the following requirements:
Apple iOS: Version 15.0 or later
Android: Version 11.0 or later
To configure, submit your smartphone number via a HelpSTAR ticket to TIS.  


  • DUO Token: If you need a physical token, please request one through HelpSTAR. You will be notified when the token is ready for pick-up.  
duo poster
What is DUO 2 FA? | Video
Methods to Authenticate
Hardware Tokens/Keychains
Push Notifications
(Mobile App)
Phone Callbacks
Secure method that will provide a passcode without the need for a personal device. A simple Approve/Deny request sent to a registered mobile device using the Duo Mobile App. Automated call to verify identity/provide a passcode, use your district device if desired
'How to  use' Instructions 'How to use' Instructions 'How to use' Instructions
[Cisco Duo Dashboard, current service health showing live operational status]

If you have any questions please contact TIS by submitting a HelpSTAR ticket