Technical Support

Troubleshooting and Help Requests

For technical issues with computers, mobile devices, SmartBoards, projectors, phones, or GAFE password recovery, please submit a HelpSTAR request for technician support. Click to start your request.

Password 

Review the Password Protocol for information to select and secure your passwords. Get password help if you forgot your password and need help recovering it, click here for a guide that will help.

Tips and Guides 

Email

Access Outlook through Office 365 when you're outside of the District network http://portal.office.com. Login to your Office 365 Account using your network login > choose Mail or Calendar.

For your convenience, forward your Gmail messages to your Outlook account. 

1. Login to your Gmail account
2. Choose settings
3. Choose "Forwarding and POP
4. Add your Outlook email address
5. Choose the forwarding option
   
6. Save changes.